Shipping Coverage

We currently ship across all governorates in Egypt.

Processing Time

Orders are processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Major city (Cairo): 1–4 business days

Other regions: 3–7 business days

Shipping Fees

Standard shipping for major city: 100 EGP

(Shipping fees will be displayed clearly according to the selected governorate/city at checkout before payment.)

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/Email to follow your shipment status.

Delivery Delays

Delivery may be delayed during:

Peak seasons (e.g. Ramadan, White Friday, Mother’s day, Valentine)

Public holidays, official holidays, and special occasions

Unexpected courier issues

We will always keep you informed in case of delays.

Failed Delivery

If the customer is unavailable or can’t be reached or provides incorrect details:

The courier will attempt delivery again

Additional charges may apply for re-delivery

Contact Us

For any shipping inquiries, please contact us:

Phone: +971 56 202 1347

Email: customerservice@jamallek.com

We are committed to delivering your orders safely and on time.